Performance management of internal and external services: allows IT department managers, telecom operators, internet service providers (ISPs), outsourcing companies and application service providers (ASPs) to monitor response times and end-to-end availability for all kinds of internal and external services.

EXpanded Media recently has chosen as technology partner the leader in this market: Auditec (Newtest). Newtest facilitates the implementation and monitoring of service contracts (SLAs) between supplier and customer and can check that the contractual undertakings are being honored via statistical tables, which consist of objective and easily interpretable service indicators.

Partnership: http://www.auditec-newtest.com/

More information needed
Email: apm-info@expandedmedia.com
Tel.: + 32 16 88 17 90